Privacy Policy
Effective Date: 10/15/2025
Gerrald's Heating & Air (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with us online or in person.
1. Information We Collect
We may collect the following types of information when you interact with us:
Personal Information:
Name
Email address
Phone number
Mailing address
Service location
HVAC system information (for service appointments)
Non-Personal Information:
Browser type and version
IP address
Device type
Website usage data (via cookies or analytics tools)
2. How We Use Your Information
Your information is used to:
Schedule and provide HVAC services
Respond to inquiries and provide customer support
Send updates or promotional offers (only with your consent)
Improve our website and customer experience
Comply with applicable laws and regulations
3. Sharing of Information
We do not sell your personal information. We may share your information with:
Authorized technicians and service staff
Trusted third-party service providers (e.g., scheduling software, email marketing tools)
Legal authorities, if required by law
4. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, track usage patterns, and gather analytics data. You can adjust your browser settings to disable cookies at any time.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You may request to:
Access or update your personal information
Opt-out of marketing communications
Delete your personal data, subject to applicable laws
To make such requests, contact us using the information below.
7. Third-Party Links
Our website may contain links to external sites, such as Carrier® product pages. We are not responsible for the privacy practices or content of those sites.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Gerrald's Heating & Air
Richmond Hill, GA
912-756-3422
100 Edsel Drive
Richmond Hill, GA 31324
